Learn about the role that call takers play in the successful resolution of endangered, missing or abducted children cases. Become more effective at initial call intake and information gathering. Acquire procedures for the use of NCIC, leads management programs and other important tools. Explore legal and cultural issues impacting investigations in a tribal community.
The training will include procedures for handling all types of calls involving child abuse, neglect or endangerment and will focus on the role played in the successful resolution of these types of cases. Materials will cover the jurisdiction, legal and cultural issues which affect the investigation in a tribal community and will focus on the most effective strategies in Indian Country.