911 Telecommunicators are the first responders in missing children cases, playing a critical, life-saving role as the link between a missing child and their safe return. This interactive course will equip telecommunicators with the essential skills and resources needed to manage these high-stakes situations. By analyzing real cases, learn to recognize the various types of missing children incidents and how they are reported. Through call analysis and scenario-based learning, explore optimal practices, utilizing NCIC, APCO, and ANSI systems and standards. Additionally, the course focuses on resilience-building strategies to support the telecommunicator’s mental health in these emotionally demanding cases.
Law enforcement professionals, join us to learn how to leverage digital evidence to locate missing children—whether lost, abducted, or runaway. Participants will learn how to analyze social media activity, mobile data, GPS records, online communications, and other digital traces to uncover leads, identify persons of interest, and accelerate recovery efforts. The course covers basic forensic tools, legal and ethical considerations, real-world case studies, and collaboration strategies with technology providers. Through expert instruction and hands-on exercises, officers will develop essential investigative techniques to navigate the digital landscape and bring missing children home.
Child sex trafficking (CST) is like no other crime. Victimization may happen hundreds of times and can be difficult to identify due to the victims being missing children coupled with the trafficker’s hold on victims. Dissect the crime of CST, its complex nature, and discover how to investigate this crime fully. Develop trauma-informed approaches to ensure your victim interview does not retraumatize and you gain critical information to identify corroborative evidence. Examine the trafficker’s profile and motivation, how they impact your suspect interview, and proven suspect interview strategies. Recognize common evidence available, legal hurdles, and common defenses of traffickers.
In the initial response to endangered missing or child abduction incidents, accurate and timely situational assessments and immediate resource deployment are critical. During this training, first responders will gain knowledge of the investigative activities that occur during an endangered missing or child abduction investigation, and how their actions influence the short- and long-term response of law enforcement. Learn the impact the missing and or abducted child incident has on the family and how this can impact your response. Examine the critical and necessary first steps for first responders, initial supervisory, and investigative response. Gain best practices strategies for search and canvass implementation.
Examine a non-confrontational, rapport-based approach to interviewing suspects in cases of stereotypical child abduction, where sexual assault or homicide may be involved. Rather than relying on predetermined themes, investigators will learn how to influence suspects to provide their own justifications or excuses --creating a psychological pathway for the disclosure of detailed information about the crime. The emphasis is on establishing trust, listening carefully to the suspect's account, and presenting evidence through a sincere, non-threatening approach. This method aims to help investigators uncover the truth while avoiding aggressive tactics that could lead to resistance or false statements. Participants will learn how to balance active listening with strategic contradictions to get to the truth.
Child abductions which cross the Mexico-U.S. border, in both directions, are complex crimes which require knowledge of the dynamics of these abductions and an understanding of the cultural and legal aspects. Explore current trends, capabilities of both countries, and investigative steps which are crucial to safely recovering children abducted across the border.
Understand, recognize, and investigate cases involving missing and abducted children. Determine scope and scale issues and how to manage a missing or abducted child case. Explore crime scene evidence collection and processing, profiling suspects, and legal issues, including search warrants and interrogation related to a missing or abducted child.
Discover methods and techniques for processing the crime scene of a child abduction. Identify procedures to properly document, collect, and process vital evidence when time is of the essence. Recognize the impact of the environment, proper scene acquisition and etiquette, proper supervision, and courtroom testimony on your case. Develop skill sets which can lead to the recovery of an abducted child and the criminal conviction of the abductor.
Child Sex Trafficking (CST) is a crime that is hidden yet in plain sight. First responders are often the first system members to make contact with a CST victim. A CST victim has been heavily groomed for system contact, is fearful of their trafficker, and often not forthcoming about their exploitive situation. Deconstruct the crime of CST and identify common scenarios in which you may come in contact with a CST victim. Discover victim-centered contact practices you can implement which are specific to CST victims. Recognize how to secure vital evidence which may only be available during your initial contact with the victim. Practice group exercises and develop contact and response plans to common scenarios you may encounter.
911 Telecommunicators are the first line of response in urgent high-stakes situations and few scenarios are as critical as missing children calls. This webinar will guide participants in identifying key details from calls, understanding the different types of missing children incidents, and recognizing the vital role of 911 Telecommunicators in the investigative process. Through the analysis of real 911 calls, attendees will enhance their ability to quickly gather crucial information and respond effectively to one of the most significant calls a 911 Telecommunicator can handle.
