A critical condition for developing a trauma-informed system is for all staff members, including professionals, support staff and administrators, to have a comprehensive understanding of the effects and complexity of trauma, its potential behavioral manifestations and principles for addressing the needs of traumatized clients. Training is essential in the process of transforming an agency to become trauma-informed. This three-part webinar series covers a wide variety of topics and provides you with strategies for interacting with traumatized clients. Part 1 - What is Trauma?, Part 2 - The Long Reach of Intergenerational Trauma, & Part 3 - Interacting with Traumatized Clients.