**Account Security Update Required by December 14, 2026**
NCJTC is updating account security requirements to align with new Microsoft standards. SMS text message and voice call verification will no longer be supported for Multi-Factor Authentication (MFA). **[Update Your Settings Now](https://ncjtc-static.fvtc.edu/Resources/RS03664018.pdf)**.
Video
Critical 3: 3 Things You Can Do When Facing Verbally Challenging People
Do you find yourself encountering people in crisis? Do you try to identify with the person's human emotions? John Wallschlaeger shares three things you can do to help make your encounter more predictable and create more positive outcomes.
