Avoid potential conflict both professionally and personally by learning to organize your thinking and respond calmly. Consider the approaches you can take to prevent and respond to verbal conflict. This course will explore the communication process, conflict prevention, to help you understand why conflicts occur. Instruction will also cover certain circumstances in which verbal de-escalation techniques may not be appropriate, and provide techniques to resolve such conflicts. Join us to learn how de-escalation techniques and communication skills can potentially defuse tense situations and lead to more successful outcomes. This training does not cover physical intervention techniques.
Develop and enhance the skills of the 21st Century criminal justice instructor or trainer. Examine how adults learn and explore effective instructional methods. Develop a structured learning plan, apply adult-learning techniques, utilize instructional technology, evaluate learner retention strategies, and the legal implication of instruction.
Join other administrative professionals, executive assistants, and support personnel from criminal justice and other governmental agencies to discuss relevant topics focused on improving communication, enhancing skills, and fostering community outreach.
We are excited to share our eighth edition of the 2026 NCJTC Compass Newsletter! This issue highlights our Serving Victims of Crime Conference and recaps our week in Dallas at the Crimes Against Children Conference. Read the August issue to see where NCJTC has been, plus a new resource, upcoming training to Protect Children and Victims, and more!
We are excited to share our seventh edition of the 2026 NCJTC Compass Newsletter! This issue highlights a recap of our June Conferences and our 2027 Conference Schedule. Read the July issue for upcoming webinar opportunities, snapshots from recent events, and more!
We’re proud to share the NCJTC 2025 Annual Impact Report with you - a reflection of the critical work we’ve accomplished together. Read it today!
Read our NCJTC Impact Report for 2025 highlights and more!
NCJTC Training and Technical Assistance Catalog. For a printable version of the catalog, visit ncjtc.org/catalogprint. Revised: September 2025
NCJTC Training and Technical Assistance Catalog. For the online version of the catalog, visit ncjtc.org/catalog. Revised: September 2025
Celebrating Native American Heritage Month - 2025 resource
