October 8, 2020 | Franklin, TN
The ability to organize your thinking and calmly respond can help you avoid a potential crisis. Every year, approximately 1,000 people are shot and killed by police. Roughly half wielded a gun while the remainder held knives, toy weapons, or no weapons at all. Join us to learn how de-escalation communication skills can defuse those situations and lead to more successful resolutions.
**This class is cancelled and will be rescheduled at a later date** Past participants had this to say... *"The instructor engaged the class and made it fun and educational."* *"I learned to identify the signs of anxiety and feel more comfortable knowing how to respond and react."* *"I look forward to applying the techniques to improve my safety and the safety of others I work with and serve."* *"I gained a lot of perspective at this training—calming techniques, treating others with respect, and using plain terms."*
Upon completion of this training, you will be able to: * Leverage verbal and non-verbal approaches to improve service outcomes * Consider and apply techniques when facing those who are emotionally charged or suffering from some form of crisis * Demonstrate active listening skills, to best communicate and empathize with those suffering from short and long-term crisis
* Community Corrections Officer * Court System Personnel * Educator * Law Enforcement * Law Enforcement Support * Social Workers * Tribes/Tribal Partners * Victim Service Providers
Williamson County Public Safety Center 304 Beasley Drive Franklin, TN 37064
Franklin Marriott Cool Springs 700 Cool Springs Blvd Franklin, TN 37067 (615) 261-6100 | [Website](http://www.marriott.com/hotels/travel/bnacs-franklin-marriott-cool-springs) There is no room block; please request the state/government room rate when booking.
This fee includes 8 hours of training, program materials, instructional costs, and refreshment breaks. Participants are responsible for costs and arrangements related to meals, travel, and lodging.
Another great training opportunity in Franklin, TN! [Strategies for Instructional Excellence](http://ncjtc.fvtc.edu/training/details/TR00004972/TRI0010232/strategies-for-instructional-excellence) October 5-7, 2020 | $395 registration fee Transform the way you approach instruction and training! Whether you will be instructing an audience of 2 or 200, you will learn how to demonstrate and apply techniques that will maximize your instructional effectiveness. New and even senior instructors are bombarded with constantly evolving instructional challenges and requirements. During this training, you will explore a variety of solutions to meet these challenges. Be prepared for a student-focused immersion into the art and science of instructional excellence.